Wi-Fi to Go

Valley Metro & the Smartway Bus are pleased to provide free wireless Internet service on our Smartway commuter buses.

Wireless fidelity (Wi-Fi) lets you access the Internet without cables or wires. With a wireless networking card in your Laptop, PDA, or any Wi-Fi enabled device, you can go online while traveling to your destination on the Smartway Bus. Using the Smartway’s Wi-Fi service is similar to connecting with other wireless internet services in cafes, office buildings, or other wireless hotspots. The network utilizes the 802.11b/g standard for wireless communications, offering speeds up to 11Mbps.

As the configuration of each manufacturer’s device is unique, please refer to your documentation for connection instructions. Valley Metro staff and bus operators can not be responsible for assisting you in making changes to your devices.


WARNING: This free service is an open network provided for your convenience, and its use is at your own risk. It is available to the general public, and is NOT INHERENTLY SECURE. The Greater Roanoke Transit Company (Valley Metro) does not guarantee the privacy of your data and communication while using the service.

There are potentially serious security issues with any computer connected to the internet without the appropriate protection, ranging from viruses, worms, and other programs that can damage the user’s computer, to attacks on the computer by unauthorized or unwanted third parties. By using this service, you acknowledge and knowingly accept the potentially serious risks of accessing the internet over an unsecured network. It is recommended that the users take steps to protect their own computer system, such as installing current anti-virus software and maintaining appropriate firewall protection. For further information on how to protect yourself on this open network, consult a security professional.


  1. Service provided “AS IS”. This service provides access to the internet on an “as is” basis with all risks inherent in such access. Valley Metro makes no warranty that the service or that any information, software, or other material accessible on the service is free of viruses, worms, Trojan horses or other harmful components. By connecting, the user acknowledges and accepts the risks associated with public access to the internet and public use of an unsecured wireless network.
  2. Service provided “AS AVAILABLE”. The service is provided on an “as available” basis without warranties of any kind, either express or implied, that the service will be uninterrupted or error free, including but not limited to vagaries of weather, disruption of service, acts of God, warranties of title, non-infringement, NOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. No advice or information given by the provider, affiliates, or contractors of the service or their respective employees shall create such a warranty.
  3. Indemnity. Under no circumstances shall Valley Metro, GRTC, City of Roanoke, First Transit, Inc., their officers, agents and employees be liable for any direct, indirect, incidental, special, punitive or consequential damages that result in any way from user’s use of or inability to use the Service or to access the Internet or any part thereof, or user’s reliance on or use of information, services or merchandise provided on or through the Service, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission, or any failure of performance. You agree to indemnify and hold harmless Valley Metro, GRTC, City of Roanoke, First Transit, Inc., their officers, agents and employees from and against any claim, liability, loss, damage, cost, or expense, including, without limitation, reasonable attorney’s fees, arising out of or related to your use of the Service, any materials downloaded or uploaded through the Service, any actions taken by you in connection with your use of the service, any violation of any third party’s rights or an violation of law or regulation, or any breach of this agreement.